At Desk Have The Best Experts To Elevate Your Business.
We are a leading Business Process Outsourcing service provider, acknowledged as the preferred partner by both clients and worldwide associates for its integrity, reliability and discretion.Services can provide tailored inbound and outbound solutions while improving profitability, increasing market share.
Our outsourcing services offer costeffectiveness, increased volume flexibility and significant operational flexibility. With our partnership, Businesses can avoid expenses associated with overhead, equipment, and technology. Atdesk possess technology, equipments and infrastructure that enables us to efficiently perform our tasks assigned by our BPO partners. We constantly strive to improve processes by adopting the most recent technologies and practices. Our BPO services also offer partners the opportunity to gain competitive advantage from our quick and accurate data-driven reporting, improved productivity, and the ability to swiftly reassign resources, when necessary.
Outbound Call Center
We make calls to convince, persuade, satisfy, assure and reassure. We make calls to win a customer for life. From cold-calling to potential leads to following up we help win back previously lost sales. Our nature of outbound calls includes, lead generation – Thank you calls – Customer service & experience campaigns – Review Calls – “How are we doing?” calls – Surveys – Shipping Confirmation – Delivery Booking – Appointment Booking – Upselling/Cross-selling – Donor Calls
Inbound Call Center
Every single call routed in our Inbound Call center is handled by a highly trained staff. We take incoming calls from customers to assist them with their queries related to Sales, Lead Generation, Order Taking, & Customer Support. We ensure compliance with guidelines and processes provided for an optimal customer experience.
Live Chat Services
To coupe up with latest trends, it is important for a business to offer Support to their customers through Live Chat. This is also one of the reasons, many E-commerce businesses today build their stores on sites like Facebook, as it allows them to instantly interact with their customers. Live Chat is still an untapped potential that can not only boost your sales but also help you understand your visitor’s behavior on your website.
Data Entry Services
In our Data Entry Services, our data entry specialists are ready to lend a helping hand with entering customer and account data from source documents within time limits. Compile, verify accuracy and arranging information to prepare source data for computer entry. Our Data Entry Analysts review data for deficiencies or errors, correcting any incompatibilities and checking output. We can collect and enter data in databases and maintaining accurate records of valuable information. Our Data Entry Analysts have essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms.
